Hearing Aid Troubleshooting
Having trouble with your hearing aids? Find your problem below for a short how-to video or article. If it still isn't working, call or text us and we'll help.
Won't charge, or the lights look odd

How to Charge Phonak Hearing Aids

Charging Light Indicators

Hearing Aid Charging Color Indicators: Blinking Yellow

Hearing Aid Charging Color Indicators: Solid Green

Hearing Aid Charging Color Indicators: Blinking Green

Hearing Aid Charging Color Indicators: Blinking Red
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No sound or weak sound
Bluetooth and phone pairing
Whistling or feedback
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